Leave No Trace Wheels: Key Points for a Smooth Ride
Questions and Answers
How Do I Purchase my Bike?
Pick Your Perfect Ride!
* Browse our online store and choose your dream bike.
* What you see is what you get: Our stock is accurate, so once you confirm your order, your bike is yours!
What Do I Get With My Order?
Your Desert Ride Awaits!
Here's what you'll get when you order your bike:
* A brand-new ride: Choose between a beach cruiser or a mountain bike.
* Fresh upgrades: New seat, shocks, bearing covers, and air-inflated tires.
* Safety first: A combo flashlight bike lock.
* Early bird bonus: If you order before April 20th, you'll get a free bike repair kit with an attachable bag.
Reservation and Pick-Up
Your Bikes, Your Way!
* Grab as many bikes as you need for your desert adventure.
* Pickup your bike at our Fernley, NV pop-up shop from August 25th to September 3rd, 2025.
* Need a different pickup plan? No problem! Just let us know, and we'll work it out.
* Don't forget: Bring your confirmation email and QR code for a smooth pickup process.
Return and Refund Policy
Got Bike Buyer's Remorse?
Don't worry, we've got you covered. Here's the deal:
* Pre-April 20th: You can get a 50% refund. Just reach out to us, and we'll sort it out.
* Post-April 20th: No refunds, but you can transfer your bike reservation to a friend or foe. Let us know, and we'll make it happen.
A Quick Note:
* Credit card fees are non-refundable, so keep that in mind.
Need more help? Just shoot us a message!
Bike Size and Extras
Your Perfect Playa Ride
* One size fits all: Our bikes are adjustable to fit most riders.
* Adult-sized fun: We don't offer kids' bikes.
* DIY desert decor: Bring your own lights, baskets, and other decorations to personalize your ride.
What Happens After Burning Man?
Keep It or Donate It!
Your bike is yours to keep and enjoy. When you're done with your desert adventure, you can:
* Keep your bike: Ride on!
* Donate your bike: We'll donate it to a good cause. Just drop it off at the same location you picked it up between August 26th and September 7th.
Contact us to arrange a drop-off outside of those dates.
Things to Remember!
Hit The Playa on Your Own Two Wheels!
Just a heads up:
* We don't offer rentals, delivery, or buy-backs.
* You're the captain of your own bike journey (to and from The Playa, that is).
Ready to roll? Let's get you set up with your desert ride!